Get in Touch with Neyra Store
Have questions about our household essentials or need assistance with your order? Our team in Nairobi is ready to help you find everything your home needs.
Quality Household Essentials
Delivered Directly to Your Door.
Join thousands of happy Kenyan households who trust Neyra Store.
Common Questions
Everything you need to know about shopping at Neyra Store.
Do you deliver across Kenya?
Yes, we offer fast and reliable nationwide delivery for all our products, from Nairobi to every corner of the country.
Do you offer wholesale prices?
As Imports By Neyra Limited, we leverage our import power to provide wholesale-level pricing for both bulk and retail customers.
Are your Maasai Shuka's authentic?
Absolutely. We source high-quality, authentic textiles that reflect the vibrant spirit and heritage of Kenyan culture.
Where are you located?
Our boutique is located in Nairobi City Centre Mall on Ronald Ngala Street, 2nd Floor, Room No. 223.
What is your return policy?
We offer a 100% satisfaction guarantee. If you are not happy with your items, contact us within 7 days for a return or exchange.
How can I pay?
We accept M-Pesa, bank transfers, and major credit/debit cards for both online and in-store purchases.
Visit Our Nairobi Outlet
Find us in the heart of the city for a personalized shopping experience.
Our store is conveniently located at Nairobi City Centre Mall on Ronald Ngala Street, a short walk from the OTC, Machakos Country Bus, Kenya Cinema, Afya Centre or commercial stages.
Paid Public parking is available around Nairobi City Centre Mall. Access the mall entrance on foot via Ronald Ngala Street for easy entry.
Once inside, take the stairs or elevator to the 2nd Floor. We are located at Shop No. 223.